Privacy Policy

Data We Collect

cairos collects the information you provide during registration — name, email address, phone number, and date of birth — along with transaction records and gameplay logs.

Device data including IP address, browser type, and session duration is collected automatically to detect fraud and maintain platform security.

How We Use Your Data

Your data is used to process transactions, verify your identity for KYC compliance, personalise your account experience, and send you service-related communications you have opted into.

Cookies

cairos uses essential cookies to keep your session active and preference cookies to remember your display settings. Analytics cookies are used in anonymised, aggregated form only.

You can manage cookie preferences through your browser settings at any time. Disabling essential cookies may affect platform functionality.

Data Sharing

cairos shares data only with payment processors, licensed game providers, and regulatory authorities where legally required. Your data is never sold to advertisers or data brokers.

Data Security

All data transmitted between your device and cairos is encrypted using TLS 1.3. Account passwords are stored as salted hashes — never in plain text.

Access to personal data is restricted to cairos staff with a direct operational need. All staff with data access undergo annual security training.

Your Rights

You have the right to access, correct, or request deletion of your personal data. Submit requests to our support team — responses are issued within 30 days as required info@cairos.in by applicable law.

Third-Party Links

cairos may link to third-party sites for payment or verification purposes. Those sites operate under their own privacy policies, and cairos bears no responsibility for their data practices.

Data Retention

Transaction and account data is retained for 7 years to comply with financial regulations. You may request deletion of non-essential data at any time after account closure.

Policy Updates

This privacy policy was last updated in January 2026. cairos will notify you by email of any material changes at least 14 days before they take effect.